Frequently Asked Questions

What is EverKind?

EverKind combines cutting-edge AI technology with evidence-based wellness practices to help you achieve balance, clarity, and personal growth. What sets us apart is our uniquely integrated experience where an AI assistant acts like a life coach—delivering smart, reflective prompts based on each user's emotional tone and behavioural patterns. EverKind is the only platform that seamlessly blends therapy, coaching, and journaling into one cohesive ecosystem.

Can I trust EverKind?

EverKind operates with the highest commitment to trust and privacy. All user data is encrypted and handled in compliance, and no data is ever sold or shared without explicit consent. We understand that trust is a prerequisite for healing—and EverKind exists to protect that trust in every session, journal entry, and conversation.

Why would users love EverKind?

Help is always just one click away. No waiting rooms. No friction. Just immediate, meaningful support.

How is EverKind different?

EverKind integrates greater emotional depth with structured insight to offer the most comprehensive support experience. EverKind regularly tests anonymized real conversations against other LLM's to ensure our models are differentiated and comprehensive.

Disclosure and Transparency

EverKind values openness in AI interactions. We view this as foundational to ethical technology use and will continue to refine our approach as user expectations and industry standards evolve.

Scope of Use

Our AI operates solely in a supportive and educational capacity. EverKind does not diagnose, prescribe, or provide therapy. Human oversight remains integral to our operational design, to do our best to ensure every feature is safe, context-appropriate, and continuously improved through monitoring and feedback loops.

Crisis and Safety Protocols

We maintain a resource library that includes access to crisis resources, escalation protocols, and a dedicated safety and risk assessment team. This team provides guidance on response style, and ensures that individuals are directed toward external crisis services when necessary.

Advertising and Brand Positioning

EverKind communicates clearly and consistently that it is not a medical service, not a therapist, and not a provider of therapy. Our language choices, creative materials, and marketing content are reviewed to avoid any misrepresentation or "therapeutic mimicry." The use of words such as therapy or therapeutic is limited to contexts that cannot create confusion about our non-clinical role.

Data Privacy and Stewardship

User privacy and data security are central to our mission. EverKind follows a privacy-first philosophy ensuring all data collection, use, and storage are transparent, encrypted, and based on explicit consent. While we may analyze data to enhance user experiences, no user data is ever sold or shared outside the scope of our privacy policy.

Governance and Oversight

EverKind is actively developing an internal Ethics and Compliance process to formalize oversight, establish clear accountability structures, and guide responsible innovation. This process will prepare for potential independent audits and reporting obligations as the regulatory landscape matures.

Adaptive Compliance Framework

We recognize that global and regional AI regulations are evolving rapidly. We continuously review our systems to ensure consistent and responsible compliance.

Still have questions?

We're here to help you on your wellness journey.

💬Contact Support